Families relocating abroad have expressed shock and devastation at the prospect of leaving their pets behind due to a substantial increase in animal travel costs by IAG Cargo, a key player in handling pet transfers for major airlines. The price adjustments, set to take effect on March 1 on select routes, have left many families grappling with unexpected financial burdens.
Sara, a member of a military family moving from the UK to the US, witnessed the cost of shipping her two small dogs, Ghost and Bentley, skyrocket from £1,143 to £5,118. IAG Cargo, a sister company to British Airways, Aer Lingus, and Vueling, attributed the price hikes to the intricate nature of the service.
Military families, often reliant on IAG Cargo for pet transfers during relocations, now face unprecedented challenges. Sara’s situation exemplifies the strain, with the revised cost putting a significant dent in her budget and jeopardizing their plans to bring their beloved pets to the US.
The current policy of IAG Cargo allows pet transfer bookings up to six weeks before the flight, confirming space reservation and providing a tentative price. However, recent price fluctuations have caught many families off guard, leading to increased financial stress.
Dean Faulkner, director of Silver Birch Pet Jets, noted that some ticket prices had surged by as much as 400%, leaving military families in turmoil as they struggle to confirm funds. This unexpected financial burden is particularly challenging for families dealing with the complexities of relocating, often on short notice.
Stephanie, a UK national and military spouse, revealed her concerns about potential bills reaching up to $20,000 due to IAG Cargo’s price increases, leaving her in debt and contemplating the heart-wrenching decision of leaving her dog behind.
Families and individuals, already facing the emotional challenges of moving, find themselves grappling with the unanticipated and unaffordable surge in pet travel costs. Several families have reached out to express their inability to bear the financial burden imposed by IAG Cargo.
The Royal Air Force (RAF) Families Federation has raised concerns about the situation, considering the significant number of RAF families serving in the US. IAG Cargo, in response, stated that the adjustments in rates were made to better reflect the complexities and care associated with the specialized service of pet transportation. The company urged customers with inquiries to contact their sales representatives.
