Allegations have emerged against We Care Pet Cremations, with two distraught pet owners, Robert Balog and Tory Duchene, sharing a harrowing experience involving the loss of their beloved 21-year-old cat, Stewie. Balog and Duchene recount a distressing sequence of events following the death of their feline companion in February, underscoring a troubling trend echoed in numerous online reviews.
According to the grieving pet parents, their ordeal began with the selection of We Care Pet Cremations, a purported 24-hour pet cremation service. Entrusting the company with the cremation of Stewie, they reportedly remitted a payment of $560, only to be met with a disconcerting silence in the subsequent weeks.
As weeks turned into a disheartening void of communication, Balog and Duchene’s concerns mounted. Duchene, reflecting on the escalating silence from We Care, recounted, “He became less and less responsive, and I Google searched them more and found all the reviews.”
Their anguish compounded with the fear that their cherished pet had been discarded, Balog and Duchene resorted to sharing their distressing experience via an online video, a plea for accountability in the face of their mounting uncertainty. Their online appeal, however, yielded an unexpected response from We Care, as the company reached out to the aggrieved couple.
Balog recounts the subsequent interactions as perplexing, suggesting a disconcerting lack of professionalism and empathy on the part of the company. The alleged experience, coupled with similar accounts from numerous pet owners as detailed in reviews on platforms like Yelp and Google, raises troubling questions about the practices and communication standards of We Care Pet Cremations.
